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08

The Hilltop Way – What We Are and What We Do

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The Hilltop Way – What We Are and What We Do

When it comes to auto repair services, we know you have many choices here in the Des Moines area.  So why should you choose Hilltop Tire Service?  What sets us apart from the others?

Well, for starts – we’re not trying to be like everybody else. We believe our culture, vision, and values make us different.  We are a family-owned and operated business, with 5 generations of expertise and knowledge in the industry.  Like a big family – we treat our clients and employees the way we’d want our family to be treated. Providing honest opinions, quality workmanship, with your safety in mind. That’s the Hilltop Way.

What is it that makes us different?   It is evident in the high standard of automotive car care that is demonstrated in every transaction.  So whether you choose Hilltop Tire Service for your auto service needs or your employer, you will benefit from this high standard we strive to meet every day.

Fix it right the first time.  This means quality parts, quality service, and quality techs.  We only hire the best and our shops are equipped with state-of-the-art equipment.  Our highly skilled technicians are trained to thoroughly diagnose the issue with your vehicle and discuss repair options with you before starting any work. This allows us to get the job done right the first time around.

Fair Prices.  We know that car repairs can be an unexpected expense, and we never want you to have to put off needed maintenance due to the price of a service. Our number 1 goal is to make sure you and your family are safe on the road.  We want you to know that Hilltop Tire Service will always give you the best value at fair prices for the quality of service and expertise you will receive.

Only fix what needs fixing.  You can rest assured if you bring your vehicle to Hilltop Tire Service, you won’t be sold something you didn’t need. We are honest with our customers and only do business with the highest level of integrity.  This means we discuss any repairs needed before we do any work, going as far as showing you photos and videos from the tablets the techs use in the shop, so you can see firsthand what needs fixing and what doesn’t.

Convenience. We know car repairs are never convenient, even if you schedule them days in advance.  That’s why we want to make it as easy as possible for you.  We offer a loaner car for you to use if you don't have time to wait. We value the trust you have in us while we take care of your vehicle and hope this will help ease the stress of car repairs in these uncertain times.

Make sure the customer is happy.  This starts from the moment you pick up the phone to give us a call or walk through the doors of one of our service centers. You will always receive a friendly greeting from one of our team.  We will always clearly explain any repairs needed before performing the work, keeping you informed during the entire process.  When our customers are happy, we are happy!

So next time you have auto repair service needs in the Des Moines area, we hope you will choose Hilltop Tire Service.  We are always here for you and will be happy to welcome you to any of our service center locations and show you the Hilltop Way.

What does HTS stand for? Yes, it does stand for Hilltop Tire Service, but more importantly, it stands for something else: HONESTY, TRUST, SAFETY.  These three words are the backbone of our commitment to you.  We are committed to providing, HONEST and intelligent solutions, being a TRUSTED source of quality services and products, and conducting business with your SAFETY in mind.

 

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Phone: (515) 331-9030
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Address: 8277 Birchwood Court
Johnston, IA 50131
Phone: (515) 262-5641
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Address: 2914 Hubbell Avenue
Des Moines, IA 50317
Phone: (515) 282-0205
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Address: 201 East Walnut Street
Des Moines, IA 50309
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